Troubleshooting
If you encounter issues while using the AstraAlgo Indicator on TradingView, this guide provides solutions to the most common problems.
Review the points below before reaching out to support to ensure a quick resolution.
Indicator Not Visible on Chart
Make sure you’ve added AstraAlgo from your TradingView invite-only scripts.
If it still doesn’t appear, refresh the page or reapply the indicator.
No Signals Displayed
Check your Signal Mode in the settings menu. If set to “Off,” signals will not appear.
Also confirm that filters such as Session, Noise, or Volatility are not blocking signals during the selected time period.
Alerts Not Triggering
Verify that alerts were set using the correct conditions (Bullish, Bearish, or Any Signal).
Alerts must be re-created if you change indicator settings after initial setup.
Performance or Loading Issues
If the chart lags, try reducing the lookback period or disabling features not currently needed, such as Signal History.
TradingView performance may vary depending on your device and browser.
Still Need Help?
If your issue persists, contact AstraAlgo support at [email protected] with details and a screenshot of the problem.
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