# Troubleshooting

If you encounter issues while using the AstraAlgo Indicator on TradingView, this guide provides solutions to the most common problems.

Review the points below before reaching out to support to ensure a quick resolution.

<details>

<summary><strong>Indicator Not Visible on Chart</strong></summary>

Make sure you’ve added AstraAlgo from your TradingView invite-only scripts.&#x20;

If it still doesn’t appear, refresh the page or reapply the indicator.

</details>

<details>

<summary><strong>No Signals Displayed</strong></summary>

Check your [Signal Mode](https://docs.astraalgo.com/resources/materials/settings-glossary) in the settings menu. If set to “Off,” signals will not appear.&#x20;

Also confirm that filters such as Session, Noise, or Volatility are not blocking signals during the selected time period.

</details>

<details>

<summary><strong>Alerts Not Triggering</strong></summary>

Verify that [alerts](https://docs.astraalgo.com/resources/materials/alerts-reference) were set using the correct conditions (Bullish, Bearish, or Any Signal).&#x20;

Alerts must be re-created if you change indicator settings after initial setup.

</details>

<details>

<summary><strong>Performance or Loading Issues</strong></summary>

If the chart lags, try reducing the lookback period or disabling features not currently needed, such as Signal History.&#x20;

TradingView performance may vary depending on your device and browser.

</details>

{% hint style="info" %}

#### Still Need Help?

If your issue persists, contact AstraAlgo support at **<support@astraalgo.com>** with details and a screenshot of the problem.

<a href="https://www.astraalgo.com/contact-us" class="button primary" data-icon="envelope">Contact Support</a>
{% endhint %}

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.astraalgo.com/toolkits/indicator/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.