Troubleshooting
If you experience issues accessing or activating AstraAlgo on TradingView, this section provides solutions to the most common problems.
Review the points below before reaching out to support to ensure a quick resolution.
Red lock icons displayed on tools
This indicates that your subscription has not yet been activated.
Please allow up to 12 hours after subscribing.
Access still missing after 12 hours
Contact support at [email protected] and provide your TradingView username for verification.
Still Need Help?
If your issue persists, contact AstraAlgo support at [email protected] with details and a screenshot of the problem.
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